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Frequently asked questions

Q. How do you clean Jellycat toys?
A. Jellycat Recommend a surface wash, with a cloth or sponge, and dry, with a hairdryer.

Q. What age are Jellycat toys suitable for?
A. Most of the toys, in the Jellycat range, are classed as being suitable from birth. The ones that are not have a 1yr+ or a 3yr+ indicator, on their image. There is also a seperate warning hang tag, attached to the toy.
Please note: The Catseye range is not suitable for children.

Q. I need you to identify a Jellycat toy for me. What email address do I send a photograph to?
A. ppshop@btopenworld.com

Q. How do I find a shop that sells Jellycat toys, in my area?
A. You will need to contact the Jellycat sales office - sales@jellycat.co.uk

Q. Im interested in selling Jellycat toys in the UK. How do I open a Trade account?
A. You will need to contact the Jellycat sales office - sales@jellycat.co.uk

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